Privacy Policy
Last updated: September 30, 2025(12:58 PM UTC)
In order to ensure transparency and give you more control over your personal information, this privacy policy ("Privacy Policy") governs how we, Dappas IT Ltd ("Dappas It", "we", "our" or "us") use, collect and store personal information that we collect or receive from or about you ("you") in connection with www.dappas.com (the "Website") and the services provided therein (the "Services").
We greatly respect your privacy, which is why we make every effort to provide a platform that would live up to the highest user privacy standards. Please read this Privacy Policy carefully, so you can fully understand our practices in relation to personal information. Important note: Nothing in this Privacy Policy is intended to limit in any way your statutory rights, including your rights to a remedy or other means of enforcement.
Dappas It's mission is to allow businesses to easily design and obtain custom branded packaging items.
This Privacy Policy can be updated from time to time and, therefore, we ask you to check back periodically for the latest version of this Privacy Policy. If we implement material changes in the way we use your personal information, in a manner that is different from that stated at the time of collection, we will notify you by posting a notice on our Website or by other means and take any additional steps as required by applicable law.
WHAT PERSONAL INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
We Process the Following Personal Information:
- Personal information provided through the Services. We collect personal information that you voluntarily provide, including your full name and email address, as well as any other personal information that you decide to provide us.
- Personal information provided through the Website. When you use the Website, we collect and process full name, email address, when you interact with the Website.
- Personal information automatically collected. We automatically collect certain information through your use of Dappas It's Services and Website, such as cookie, pixels, tracking technologies and similar identifiers ("Technologies"), your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other personal information about actions taken through the use of the Services and Website.
We process personal information for the following purposes:
- To provide you with the Services. We will use the personal information, including, without limitation, for the following purposes: (i) to provide you the Services and to process your requests; (ii) communicate with you regarding any queries you have about the Services (iii) to add you to any waitlists or newsletter subscriptions; (iv) send you push notifications and/or emails and notifications regarding certain features of the Services, including, updates and related to the services.
- To allow you to make use of our Website. We will use your personal information to allow you to make use of our Website, including, (i) if you requested to join the early access list, we will use your personal information to process and answer your request for an early access to the website; (ii) to answer your questions and to allow you to communicate with us; (iii) to analyze your use of our Website and to improve our Website; and (iv) to customize your experience.
- For Administrative Purposes. Dappas It uses your personal information (i) to respond to your questions, comments, and other requests for customer support, or information, including information about potential or future services; (ii) to provide you with the Dappas It Services; (iii) for internal quality control purposes; and (iv) to establish a business relationship.
- To Market our Website and Services. Dappas It uses personal information to market the Dappas It Services. Such use includes (i) notifying you about offers and services that may be of interest to you; (ii) developing and marketing new products and Services, and to measure interest in Dappas It's Services; and (iii) as your request or as you otherwise consent.
- Security purposes. Some of the personal information mentioned in this Privacy Policy will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to identify and repair errors; to conduct audits; and for security purposes. Personal information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
- De-identified and Aggregated Information Use. In certain cases, we may or will anonymize, aggregate and/or de-identify part or all of your personal information (including Customer Information, as defined below) This data may be used for both internal and external purposes, such as analyzing, enhancing, testing, training and improve Dappas It Services (including through the use of artificial intelligence) and for research purposes. We may also share this aggregated information and/or disclose it to third parties without restrictions.
- Cookies and Similar Technologies. We use Technologies to automatically collect information through the Website and Services, which in certain cases could be considered personal information. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Website and Services. Further information about our cookies policy is available at: www.dappas.com/docs/cookies-policy
The lawful bases we rely on for processing personal information are (if and when applicable):
- The data subject has given consent to the processing of his or her personal information;
- Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
- processing is necessary for compliance with a legal obligation to which the controller is subject; and/or
- Processing is necessary for the purposes of legitimate interest.
HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION
Security
We implement and maintain industry-standard technical, organizational and security measures designed to protect your personal information. However, please note that we cannot guarantee that the personal information will not be compromised as a result of unauthorized penetration of our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your user IDs and passwords, please make sure to take appropriate measures to protect this information.
Retention of your personal information
Your personal information will be stored until we proactively delete it from our records, or until you send a valid deletion request. Please note that in some circumstances we store your personal information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
HOW WE SHARE YOUR PERSONAL INFORMATION
We may share your personal information as follows:
- The personal information Dappas It gathers may shared with our partners and other third parties.
- We also share personal information about you with our affiliated companies.
- We use third party service providers to process your personal information for the purposes outlined above, including, without limitation:
- With cloud service providers for hosting purposes (such as Shopify);
- With websites and web content creation platforms in order to help us manage our Website;
- With email providers, marketing, CRM, other similar tool providers, such as Klaviyo;
- With artificial intelligence tools and features; and
- With analytic companies (such as Amplitude), in order to help us understand and analyze information we collect in accordance with this policy.
- To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court Dappas It, our Services, customers, employees, property, and the public. We may use or disclose the personal information we collect in order to ensure that our users are complying with all applicable aspects of our policies.
- We may disclose personal information with our lawyers, accountants, auditors and other professional advisors where necessary to obtain legal or other advice or otherwise protect and manage our business interests;
- We may use or disclose the personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, cybersecurity threats, situations involving potential threats to the physical safety of any person, violations of this policy, or as otherwise required or allowed by law and regulations;
- If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your personal information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your personal information in connection with the foregoing events.
- Where you have otherwise provided your consent to us for sharing or transferring your personal information.
YOUR PRIVACY RIGHTS
The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
- You have the right to withdraw consent to the processing, where consent is the basis of processing.
- You have the right to request access to your personal information held by us, along with details on how it is processed, subject to certain conditions. You have the right to demand rectification of inaccurate personal information about you. We will promptly correct any information found to be incorrect.
- You have the right to object to unlawful data processing under certain conditions.
- You have the right to the erasure of past personal information about you (your "right to be forgotten") under certain conditions.
- You have the right to demand that we restrict the processing of your personal information, under certain conditions, if you believe we have exceeded the legitimate basis for processing, the processing is no longer necessary, or if you believe your personal information is inaccurate.
- You have the right to data portability of personal information concerning you that you provided us in a structured, commonly used, and machine-readable format, subject to certain conditions.
- The personal information we collect is not used for automated decision-making and profiling, except for automated processes in the context of marketing. As stated above, you can opt out of direct marketing by contacting Dappas It directly or by following the instructions through the unsubscribe options in our email messages.
You can exercise your rights by contacting us at support@dappas.com. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
Marketing emails – opt-out: You may choose not to receive marketing email of this type by sending a single email with the subject "BLOCK" to support@dappas.com. Please note that the email must come from the email account you wish to block.
INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
In order to run our business and provide our Website and Services to you, we transfer personal information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever personal information is transferred internationally, we ensure it is protected by using Standard Contractual Clauses or other lawful mechanisms.
USE BY CHILDREN
We do not offer our products or Services for use by children and, therefore, we do not knowingly collect personal information from, and/or about children under the age of 18. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provided personal information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at support@dappas.com
INTERACTION WITH THIRD PARTY PRODUCTS
We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a "Third Party Service"). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect personal information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service. Other thirid party processors
ANALYTIC TOOLS/COOKIES
Google Analytics and Google Ads
The Website uses a tool called "Google Analytics" to collect information about use of the Website. Google Analytics collects information such as how often users visit this Website, what pages they visit when they do so, and what other websites they used prior to coming to this Website. We use the information we get from Google Analytics to maintain and improve the Website and our products. We do not combine the information collected through the use of Google Analytics with information we collect. In addition, we use Google Ads as an advertising platform for creating, managing, and displaying ads. Google's ability to use and share information collected by Google Analytics and Google Ads about your visits to this Website is restricted by the Google Analytics Terms of Service, available at https://marketingplatform.google.com/about/analytics/terms/us/, and the Google Ads Terms of Service https://support.google.com/adspolicy/answer/54818?hl=en, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
We use log files. We use such personal information to analyze trends, administer the Website, track user movement around the Website, and gather demographic information.
In addition, the website uses other tools such as Amplitude to understand certain behavioral analytics (Terms of Service found here: https://amplitude.com/terms).
Do not track. Do Not Track ("DNT") is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers, but we may allow third parties, such as companies that provide us with analytics tools, to collect personally identifiable information about an individual consumer's online activities over time and across different web sites when a consumer uses the Website.
We reserve the right to remove or add new analytic tools, cookies, pixels and other tracking technologies.
SPECIFIC PROVISIONS APPLICABLE UNDER CALIFORNIA PRIVACY LAW
California Privacy Rights: California Civil Code Section 1798.83 permits our customers who are California residents to request certain personal information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@dappas.com. Please note that we are only required to respond to one request per customer each year.
